Finding a good provider shouldn't be the hard part.

Tell us what you need once. We match you with a registered provider in your area who has capacity now, then they call you. Free for participants and families, always.

Get matched in 2 minutes

No account needed. Your details go to one matched provider, never a list.

A woman in a wheelchair playing a clapping game with a young girl at the park
Support that fits your life, matched by real people who get it.

What do you need help with?

How it works

You've probably rung five providers and left five voicemails before. This flips it: you tell us once and the provider calls you.

1.

Tell us what you need

A short set of questions about the service, your plan type and where you live. Two minutes, no jargon, no account.

2.

We match you properly

A real person reviews every request. We match on your area, your plan management type and who actually has capacity to start.

3.

The provider calls you

One matched registered provider calls at your preferred time. Not the right fit? Ask us and we'll match another.

Services we match

Our provider network covers cities and regions across Australia. Every match can bill self-managed, plan-managed or NDIA-managed plans as noted in your match.

A cleaner smiling while getting ready to clean a bright home
A support worker handing groceries to a woman at home
A physiotherapist working with a client on a treatment table

Free for participants. Here's why.

Providers pay us a matching fee to meet participants who genuinely need them, so they don't have to spend money on advertising. You never pay CareMatch anything and the price of your supports is exactly the same. Your details go to one matched provider for one purpose: to call you about your request. They are never sold to marketing lists.

One provider, not a list

Your request goes to a single matched provider. No spray of cold calls.

Verified both ways

We confirm your number by SMS and we check every provider's registration before they join.

Real people, Australia wide

We match in every state. Requests are reviewed by a person, not just software.

Common questions

Does this cost me anything?
No. CareMatch is free for participants, families and support coordinators. Providers pay us a matching fee, which replaces what they'd otherwise spend on advertising. Your supports cost the same either way.
Who sees my details?
Our small Australian team reviews your request, then one matched registered provider receives it so they can call you. That's it. We never sell your details to marketing lists and you can ask us to delete your request at any time.
Do I need my NDIS number to apply?
No. We only ask how your plan is managed so we match you with a provider who can bill it. You'll share plan details directly with the provider if you choose to go ahead with them.
I'm a support coordinator. Can I use this for a participant?
Yes. There's an option in the form to say you're filling it in on someone's behalf. Put your contact number in so the provider calls you first.
What if the provider isn't right for us?
Tell us and we'll match another. There's no obligation at any point; a match is just an introduction phone call.
Are you part of the NDIS or the government?
No. CareMatch is an independent South Australian matching service for people who receive NDIS funding. We are not affiliated with or endorsed by the National Disability Insurance Agency.

Ready when you are

Two minutes of questions, then a matched provider calls you at a time you pick.

Get matched now